Privacy Policy
Our Beginning
We – referred to as 'We' or 'Our' – are committed to protecting your personal data and your privacy.
This Privacy Policy is designed to explain how we collect, store, process, and use the information you provide in connection with the website Temasek Nexus AI (hereinafter 'The Site').
We commit to following these principles:
Transparency in collecting and processing your personal data:
We ensure you are always well-informed so you can make conscious choices about how your data is used on the site or when you interact with third-party platforms. We use various methods to provide you with accurate and timely information about the processing of your data.
If we need to give you specific information, we ensure it is delivered at the right time and place.
We are also available to answer questions or provide clarifications, within the framework of applicable law. You can reach us at email: [email protected]
Processing personal data only for the purposes stated in this policy:
We may process your information to make the site available, connect you to third-party trading platforms ('The Services'), improve user experience, develop the platform, protect our rights, carry out administrative processes, and fulfill legal requirements.
We also process information to better understand your needs and preferences.
Resources to safeguard your rights:
We allocate significant resources to ensure you can exercise your rights as a data subject. You may at any time request access, correction, deletion, or restriction of your information, or request its transfer. We will respond in accordance with applicable law.
Protection of your personal data:
While we cannot guarantee absolute security, we use modern security methods and measures to protect your information and will continue to improve these.
Our Complete Privacy Policy
1. Scope
This policy describes the types of data we collect, how we process them, share them with third parties, and what security measures we apply.
'Personal Data' means any information that can be linked to an identified or identifiable person. 'Processing' means any operation such as collection, storage, use, sharing, adjustment, or deletion.
Our services are intended for the general public and not directed at persons under 18 years of age. We do not knowingly collect information from minors. If we discover that such information has been recorded, we will delete it promptly.
2. When do we collect information?
We collect data when you use our services, visit the site, or interact with our channels. Some information you provide yourself, other information is collected automatically through analysis of your activity or via third-party partners.
3. No obligation to provide data – but consequences
You are not required to provide us with information. However, without certain data, we cannot offer you all our services or provide you with full access to the site.
4. What types of information do we collect?
This may include activity logs, IP addresses, timestamps, language, browser type, device information, and error logs. Some of this may not directly identify you and is therefore not considered personal data.
Information you provide directly to us: name, phone number, email address when you contact us or use the platform.
5. Purposes of processing and legal basis
Temasek Nexus AI only processes information when we have a legal basis, for example to provide services, improve experience, protect your data, or fulfill legal obligations.
- You have given consent to the processing of your personal data for specific purposes. This applies when you consciously share information via the site so that we can forward it to a third-party trading platform.
- Processing is necessary to safeguard legitimate interests pursued by Temasek Nexus AI or a third party. For example, this may include improving our services or handling legal claims.
- Processing is necessary to fulfill a legal obligation to which Temasek Nexus AI is subject.
If you would like further explanation of how the processing of your personal data safeguards legitimate interests for Temasek Nexus AI or a third party, you can contact us at any time by email.
Below is an overview of why we may process your information, along with the legal bases:
| Purpose | Legal Basis | |
| 1 |
To forward your information to a third party upon request to participate in digital or trading activities. We may collect information to forward it if you explicitly request this. |
Your consent to processing for one or more specified purposes. |
| 2 |
To respond to your inquiries and requests Processing information is necessary to handle questions you may have about our services. |
Necessary for the legitimate interests of the company or a third party. |
| 3 |
To fulfill legal obligations or government orders We process data to ensure compliance with legal requirements. |
Necessary to fulfill a legal obligation. |
| 4 |
To improve our services This may include analysis of error logs or other reports to optimize the platform. |
Necessary for the legitimate interests of the company or a third party. |
| 5 |
To prevent fraud and misuse of services |
Necessary for the legitimate interests of the company or a third party. |
| 6 |
To perform and maintain operational activities that support service delivery This may include back-office functions, business development, strategic planning, and internal control. |
Necessary for the legitimate interests of the company or a third party. |
| 7 |
To perform analysis and statistical assessments We use statistical methods and analysis to make better decisions and improve the platform. |
Necessary for the legitimate interests of the company or a third party. |
| 8 |
To safeguard our and third parties' interests, rights, and assets, including legal claims We may process information to defend rights and interests under applicable law, agreements, and terms. |
Necessary for the legitimate interests of the company or a third party. |
6. Transfer of personal data to third parties
Temasek Nexus AI may share your information with third-party providers who assist with storage, hosting, IP information, user experience analysis, research, and other technical or diagnostic services.
If you request it yourself, we may also transfer certain information to third-party trading platforms. In such cases, they will process the information in accordance with their own privacy policies. We may share information with multiple trading platforms.
Temasek Nexus AI may also share information with affiliated companies and business partners who help improve the quality of our services.
We may disclose information to public authorities if necessary to protect our or third parties' interests, rights, or assets, including in connection with legal proceedings.
Information may also be shared with potential buyers, investors, or lenders in connection with merger, acquisition, reorganization, or bankruptcy proceedings.
7. Cookies and third-party services
We use certain third-party services, such as analytics and advertising providers. These may use cookies or similar technology, regulated by their own guidelines.
A cookie is a small text file stored on your device when you visit the site. It may collect information about usage patterns, preferences, and technical data, and is used to improve your experience, remember settings, and deliver more relevant content.
We may use both session cookies (deleted when the browser is closed) and persistent cookies (remain on your device until they expire or are manually deleted).
Types of cookies:
| Type | Purpose | Additional Information |
| Necessary Cookies | These are essential for navigating and using the site's functions, as well as downloading or streaming content without interruption. | They may contain login status and are automatically deleted when you close the browser (session cookies). |
| Functional Cookies | Help the site remember choices and preferences when you return. | Remain on the device until they expire or are manually deleted. |
| Performance and Analytics Cookies | Used to collect statistics and measure performance, so we can improve user experience and test new features. | Collect only anonymized data. Some are deleted when the session ends, others may remain longer. |
Blocking and deleting cookies
You can change your browser settings to block or delete cookies. Here are links to instructions for the most used browsers:
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
Please note that some functions on the site may stop working if you block cookies.
NOTE ON ONLINE TRACKING
This service currently does not support 'Do Not Track' signals.
8. Storage of personal data
Temasek Nexus AI will store your information for as long as necessary for the purposes described in this policy, or as required by law, regulation, or authority.
If you have consented, we may share information with third-party trading platforms for up to 12 months, with the possibility of extension after new consent.
We regularly review stored information to ensure it is not kept longer than necessary.
9. Transfer of personal data to third countries or international organizations
Your personal data may be transferred to a third country (outside Singapore) or to international organizations. In such cases, Temasek Nexus AI will implement necessary safeguards to ensure the information is protected, and that you retain your rights and effective remedies.
10. Protection of personal data
- We use technical and organizational security measures to protect personal data against unauthorized access, alteration, loss, or destruction. These measures are adapted to the risk of processing.
- We cannot guarantee absolute security for data transmission over the internet. Temasek Nexus AI disclaims liability for indirect or incidental damages that may arise as a result of data loss or unauthorized access beyond our reasonable control.
- In some cases, we may be legally obligated to share information with public authorities. Our level of control over the protection of the information may then be limited.
11. Links to third-party websites
The site may contain links to external websites or applications operated by third parties. Temasek Nexus AI has no control over these and is not responsible for their processing of personal data. We recommend that you always read their privacy policies before providing information.
12. Your rights regarding personal data
You have the right to request access to what information we process about you, demand correction of errors, request deletion of data that is no longer necessary, and limit or withdraw consent to specific processing.
Right of access
You have the right to obtain confirmation as to whether Temasek Nexus AI processes personal data about you. If we do, you have the right to access the information as well as information about: purposes, data types, recipients (including in third countries), storage period, rights, complaint options, and what security measures are implemented for transfers.
You may receive a copy of the information being processed. If you request additional copies, we may charge a reasonable fee. If the request is submitted electronically, you will normally receive the data in a common electronic format.
The right of access shall not adversely affect the rights and freedoms of others. If this occurs, we may limit access or deny the request.
Right to rectification
You may require Temasek Nexus AI to rectify inaccurate or incomplete information about you. If necessary, you may supplement with an explanatory statement.
Right to erasure ('right to be forgotten')
You have the right to request deletion of your information when it is no longer necessary to process it, when you withdraw consent, or if the processing is unlawful. We will respond in accordance with applicable law.
This right applies if: (a) the personal data is no longer necessary for the purpose it was collected; (b) you withdraw consent and there is no other legal basis; (c) you object to processing based on our or third parties' legitimate interests, and there are no overriding legitimate grounds; (d) you object to processing for direct marketing; (e) the information has been processed unlawfully; or (f) the information must be deleted to fulfill a legal obligation under Singapore law.
The right does not apply if processing is necessary (a) to fulfill a legal obligation, or (b) to establish, exercise, or defend legal claims.
Right to restriction of processing
You may require us to restrict processing of your information if: (a) you contest its accuracy, for a period enabling us to verify; (b) the processing is unlawful, but you oppose erasure and request restriction instead; (c) we no longer need the information, but you need it for legal claims; (d) you have objected to processing, pending verification of our legitimate interests; (e) the information is processed for direct marketing, including profiling.
If processing is restricted, the information may only be used with your consent, for legal claims, to protect others' rights, or for reasons of important public interest.
Right to data portability
You have the right to receive personal data you have provided to us, in a structured, commonly used, and machine-readable format. You may also request to have the information transferred directly to another data controller if technically feasible, and if the processing is based on consent or contract and carried out by automated means.
Right to withdraw consent
You may at any time withdraw consent to processing, without affecting the lawfulness of processing based on consent before its withdrawal.
Right to object
You may object to processing of your information when the processing is based on legitimate interests. This also applies to profiling. We will then cease processing, unless we demonstrate compelling legitimate grounds that override your interests and rights, or if the processing is necessary for legal claims.
You may also at any time object to processing of information for direct marketing, including profiling related to such marketing.
Right to lodge a complaint with a supervisory authority
You may lodge a complaint with the Personal Data Protection Commission (PDPC) in Singapore or another supervisory authority if you believe the processing of your personal data violates applicable law.
We will respond to requests to exercise rights within one month of receipt. If necessary, the deadline may be extended by up to two months, depending on the complexity of the case and number of requests. You will then be informed of the reason for the delay.
Information related to the exercise of rights is provided free of charge, unless the request is manifestly unfounded or excessive. In such cases, we may charge a reasonable fee or refuse the request.
Temasek Nexus AI may request additional information to verify your identity if we have reasonable doubt.
13. Updates to this policy
We reserve the right to update this Privacy Policy. Changes will be published on the site, and we will notify you of significant updates in a clear manner. Unless otherwise stated, changes take effect when the updated policy is published.
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